Qiblatain Terms of Use & Service

User agreement between the user (User, you) and Qiblatain (we) Please read these terms and conditions of use (Terms and Conditions) before using the Qiblatain website and making any booking. You sanction the Terms and Conditions when you visit the Site, without qualification. If you disagree with any part of the Terms and Conditions, you may not draw on the Site in any way or make a booking. Every alliance regarding customer service or your booking should be sent to us or [email protected]

User Account, Password, and Security

You are responsible for maintaining the confidentiality of the password, account, and IBAN details upon completing the website’s registration and are fully responsible for all activities that occur under your password or account. You agree to Qiblatain

1. Ensure that you exit from your account at the end of each session. Qiblatain cannot and will not be liable for any loss or damage arising from your failure to comply with this.
2. Immediately notify Qiblatain of any unauthorized use of your password or account or any other breach of security.

User Conduct and Rules

You shall not use the Website for any of the following purposes:

• Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, or otherwise objectionable material.
• Transmitting material that encourages conduct that constitutes a criminal offense, results in civil liability, or otherwise breaches any relevant laws, regulations, or code of practice.
• Gaining unauthorized access to other computer systems.
• Interfering with any other person's use of the Website.
• Unauthorized access.
• Breaching or violating any applicable laws.
• Interfering or disrupting networks or websites connected to the Website.
• Making, transmitting, storing, or using electronic copies of materials protected by copyright without the permission of the owner.

Cancellation and Refund

Some situations that may result in your purchase/booking being canceled include limitations on travel or due to some emergencies, inaccuracies, or errors in pricing information. We may require further proof such as statements of IBAN or statements of credit/debit card to verify the purchase. Refund on a cancellation request will be entirely dependent on cancellation policies levied on hotels and packages and will be governed as per the following terms and conditions

1. Cancellations can be requested by contacting our Customer Support Team at [email protected]
2. Cancellations are typically accepted up to 7 days before departure, but it may depend on the package. The policy may vary across different packages so please refer to the specific package’s cancellation policy before booking.
3. The flight part & insurance for the holiday package are non-refundable after the booking is paid and confirmed.
4. Whether a package is refundable, partially refundable, or non-refundable depends on its cancellation policy. However, in most cases, the following rules apply depending on the date of cancellation: Land services (Hotel, Transfers, Tours & Excursions):
5. The flight timings may result in you arriving early or departing late from your hotel. Our travel consultants will let you know flight times when you book so you can make suitable arrangements.
6. Qiblatain reserves the right to modify or change the hotel in your reservation to another hotel from the same category in any force majeure cases (overbooking, blackout dates).
7. All flights are subject to the airline’s conditions of carriage.
8. Qiblatain does not take any responsibility for the VISA services or any other immigration requirements for packages the customer needs to ensure that he/she is carrying relevant immigration documents on his/her own.

Copyright & Trademark

Qiblatain reserves all intellectual property rights in all text, coupon campaigns, products, processes, technology, content, and other materials, that appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Qiblatain or any third party's intellectual property rights. All rights, including copyright, in this website, are owned by or licensed to Qiblatain. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Qiblatain. You may not modify, distribute, or re-post anything on this website for any purpose.

Disclaimer

The terms and conditions for such a Contest shall be separately available on the Site or any other social media pages. In the event of any conflict between these T&Cs and the terms and conditions of any Contest, such terms and conditions shall prevail.